
Sales Policy
Effective Date: December 30, 2024
At TVComparisonVIP, we are committed to providing our customers with high-quality PC products and excellent customer service. By purchasing from us, you agree to the following terms and conditions:
1. Product Availability
- All products listed on our website tvcomparisonvip.net are subject to availability. While we strive to maintain accurate stock information, inventory may vary.
- In the event that an item you order is out of stock or unavailable, we will notify you as soon as possible and offer a full refund, alternative products, or a backorder option.
2. Pricing
- Prices for products are listed in U.S. Dollars (USD) and are subject to change without prior notice. Prices do not include applicable sales tax or shipping costs, which will be calculated at checkout.
- We reserve the right to correct any errors in pricing or product descriptions that may occur on the website.
3. Order Confirmation
- When you place an order, you will receive an order confirmation email with the details of your purchase. This is not an acceptance of your order but an acknowledgment of receipt.
- We will notify you via email if your order has been processed and shipped.
4. Payment Methods
- We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
- Payments are processed securely through trusted payment gateways. We do not store your payment information on our servers.
5. Shipping and Delivery
- Shipping Time: Delivery times vary based on the destination and shipping method selected at checkout. We strive to process and ship all orders within 2-3 business days.
- Shipping Fees: Shipping fees are calculated based on the weight of your order and delivery location. Shipping costs will be displayed at checkout.
- International Shipping: We offer limited international shipping options. If you are located outside of the U.S., please check with our customer support team for availability.
- Delivery Issues: If you do not receive your order within the expected delivery window, please contact us immediately for assistance.
6. Taxes
- Sales tax is applicable based on your location and will be calculated at checkout where applicable. Customers outside of the U.S. may be subject to additional customs duties or taxes upon arrival.
7. Order Cancellations
- You may cancel your order within 24 hours of purchase, provided the order has not been processed or shipped. To cancel your order, contact us at info@tvcomparisonvip.net or (907) 333-5293.
- Once the order has been shipped, it cannot be canceled, but you may initiate a return after receiving the product.
8. Returns and Refunds
- If you are not satisfied with your purchase, you may return most products within 30 days for a refund or exchange. Please refer to our Refund and Returns Policy for more details.
- All returns must be in unused, resalable condition, and items must be returned in their original packaging.
9. Product Warranty
- Most products come with a manufacturer’s warranty. Please refer to the product’s individual warranty terms, which may vary.
- We will assist in handling warranty claims with the manufacturer for defective products.
10. Limitation of Liability
- TVComparisonVIP is not liable for any damages, including but not limited to loss of profits, data, or use of the product, except where required by law.
- We are not responsible for any incidental, special, or consequential damages arising from the use or inability to use the products sold through our website.
11. Customer Support
- If you have any questions about our products or need assistance, please contact our customer service team:
- Email: info@tvcomparisonvip.net
- Phone: (907) 333-5293
- Address: 5023 Sillary Cir, Anchorage, Alaska (AK)
12. Changes to Sales Policy
- We reserve the right to update or change this Sales Policy at any time. Any updates will be posted on this page, with the updated effective date. We encourage you to review this policy periodically.